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Lean on Me: Improve Results between the Design Professional/Specifier and Manufacturer’s Rep
September 14, 2023 @ 1:00 PM - 2:00 PM EDT
This session will explore the challenges for both Specifiers and Product reps in getting the job done – correctly, completely and efficiently. We will look at both perspectives and ways in which we can improve.
Learning Objectives:
- Describe common challenges and possible solutions for improving the relationship between the specifier and the manufacturer’s representative.
- Understand and recognize the responsibilities of a specifier both to their employer, to the project and to the contract and how that affects the relationship with the Rep.
- Identify which roles of the product rep are most important to this relationship.
- Demonstrate best practices for communication, timing of the exchange information and type/quality of information needed for the best possible outcomes.
Cherise Lakeside, FCSI, CDT
Senior Specification Writer, RDH Building Science
Cherise is the Senior Specification Writer for RDH Building Science Inc. in both the US and Canada (she is still learning to spell in Canadian!) She is based in the Portland, Oregon office.
Cherise has experience with many facets of the project team in the built environment. She has worked mostly in architecture with stints in construction, MEP Engineering, and now building science.
Cherise is a CSI Fellow, recent recipient of the Hans William Meier Award for Innovation of Certification Programs, Past President and current Certification Chair of the Portland CSI Chapter and former Director-at-Large on the Institute Board among many other positions. She currently teaches the CSI CDT certification program and has had hundreds of students over the last 10 years.
Cherise is passionate about mentorship/young professional development, public speaking/education (300+ events over the last 10 years) and is particularly interested in improving project coordination and communication among all disciplines.
Cherise’s latest adventure is as the host of the ARCAT podcast “DETAILED”, project stories of challenges and triumph! www.arcat.com/podcast.
When Cherise isn’t working, she enjoys spending time with family and friends, traveling, live music, the Dallas Cowboys, the New York Yankees, good whiskey and seeking to cross things off her “adventure list”!
In the industry, she is fondly referred to as the #CSIKraken. Connect with her on LinkedIn or you can follow her on Twitter or Instagram @CheriseLakeside.